It’s a really difficult to teach people how to use an internet-based application when the internet doesn’t work.
Damned if somebody didn’t cut a cable today and kill the internet connection to the office where I was supposed to conduct a training session today to ~25 people. It wasn’t the fault of anyone in the office, but damn it made it hard. I did the best I could – tried to facilitate discussion; get people talking about common problems and solutions; etc… It just didn’t freaking work.
Frustrating… and I leave tomorrow, so there’s no second chance.